Hello
I’m Shannon — the person behind the.systems.fix.
I help small businesses and dental practices bring clarity, calm, and structure to their everyday operations. Whether that means improving systems, easing pressure on owners, or preparing for growth, I step in where needed to fix the things that aren't working — and leave behind something that does.
I work flexibly, honestly, and without overwhelm. Think of me as a short-term fixer with long-term impact.
My Story
I started out in the arts and care industries — managing people, running events, and even working as a cheesemonger (yes, really). What connected all those roles was learning how to listen, adapt, and create order in often chaotic spaces.
I moved into dentistry and quickly found myself in a small two-surgery practice with no structured systems and no one to help implement the owners vision. Within a year, we’d increased revenue by 34% and built the foundations for a team that could thrive.
Since then, I’ve worked with associates, led pricing reviews, handled recruitment, supported inspections, and introduced systems that gave business owners their time (and sanity) back. And I realised — these skills aren’t just for dentistry. They’re for any small business with heart, hustle, and too many spinning plates.
If that sounds like you, I’d love to help.